Swiss Air’s business class has always been synonymous with precision, comfort, and understated luxury. My recent flight from Delhi to Zurich was no exception. Here’s an in-depth review of my experience on Swiss Air’s business class, which was made even sweeter by a great deal through LifeMiles.

The Pre-Flight Experience

Flying business class starts long before you step onto the plane, and Swiss Air ensures a seamless pre-flight experience. The boarding process was efficient, although the absence of a priority boarding lane could have made it even smoother.

Cabin and Seating: The Throw Seats

Swiss Air’s business class cabin features a mix of throw seats (single seats with two armrests) and paired seating, in a 2-2-2 configuration. If you’re traveling solo, aim for the throw seats—they offer maximum privacy and extra space to work or relax.

The seat itself converts into a flatbed, which is generally comfortable for a good night’s sleep. However, taller passengers (over six feet) may find the length a bit restrictive, as lying flat without bending your knees might be a challenge.

Dining: Quality Over Quantity

Swiss Air’s dinner menu, though not extensive, focuses on delivering quality. Highlights of the meal included a refreshing mango lassi and unique popcorn crisps, which were a delightful snack option.

For dessert lovers, Swiss Air offers an impressive selection of Swiss chocolates. However, these aren’t actively distributed—you’ll need to ask the crew. While this ensures exclusivity, the experience could have been even more delightful if the chocolates were proactively offered to all passengers.

Amenities: Stylish and Practical

Swiss Air nails the amenity kit with a sleek, metallic design by Victorinox, adding a touch of practicality and luxury to the flight. The kit includes all the essentials you’d expect in business class, but the design elevates the overall experience.

Another standout feature is the free in-flight WiFi, which allows you to stay connected via WhatsApp and other messaging apps. This small but impactful addition is especially valuable for business travelers who need to stay in touch during the journey.

Entertainment and Snacks

The in-flight entertainment system, while adequate, isn’t groundbreaking. If you’re a frequent flyer, consider bringing your own device loaded with content. However, Swiss Air compensates with a thoughtful snack menu—a unique offering that sets them apart.

Post-Flight: The Swiss Arrival Lounge

Swiss Air’s Arrival Lounge in Zurich deserves special mention. Instead of rushing through an onboard breakfast, passengers can opt for a more leisurely and elaborate experience at the lounge. The space is well-appointed, offering a full breakfast spread, comfortable seating, and the opportunity to freshen up. For business travelers heading straight to meetings, this service is invaluable.

Final Verdict: Is Swiss Air Business Class Worth It?

Swiss Air’s business class delivers a consistent and comfortable experience. From the unique throw seats and stylish Victorinox amenity kits to the thoughtful Arrival Lounge breakfast option, it’s clear Swiss Air has tailored its service to cater to the needs of modern travelers.

While there’s room for improvement—such as proactively offering their Swiss chocolates and perhaps rethinking the seat length for taller passengers—the overall journey is luxurious and efficient.

If you’re flying Swiss Air business class, rest assured that the thoughtful service and comfortable amenities will make the journey worthwhile. Whether you're traveling for business or leisure, Swiss Air ensures you arrive refreshed and ready for what lies ahead.