Atlys

Transparency Hub

Atlys

Transparency Hub

AtAtlys,webelievetransparencyisn’tjustavalue—it’sthefoundationoftrust.Thishubisourcommitmenttosharingeverythingthatmatters:thedatabehindourdecisions,thefeedbackwereceive,andthejourneywe’reontomakeAtlysthemosttransparentcompanyintheworld.
AtAtlys,webelievetransparencyisn’tjustavalue—it’sthefoundationoftrust.Thishubisourcommitmenttosharingeverythingthatmatters:thedatabehindourdecisions,thefeedbackwereceive,andthejourneywe’reontomakeAtlysthemosttransparentcompanyintheworld.

Is Atlys safe to get a visa?

Is Atlys safe to get a visa?

Yes, Atlys is a safe, reliable, and trusted platform serving visas. Here's why millions of users trust us:

Yes, Atlys is a safe, reliable, and trusted platform serving visas. Here's why millions of users trust us:

Yes, Atlys is a safe, reliable, and trusted platform serving visas. Here's why millions of users trust us:

1 million+ visas processed:

Since its founding in 2021, Atlys has helped process over 5 million visas, making it India's second-largest visa processing platform. Our rapid growth is credited to the trust and confidence our users place in us.

End-to-end data encryption:

As our Privacy Policy constantly reinforces, your data security is our priority. Atlys uses end-to-end encryption aligned with global frameworks like GDPR and ISO 27001, ensuring compliance with the world's highest data security regulations.

Outstanding customer reviews:

Atlys boasts an impressive 4.91 rating across platforms like Trustpilot, app stores, and expert reviews. This makes us one of the highest-rated visa services in the industry.

Secure payment systems:

We implement industry-leading payment security measures (including multi-factor authentication and fraud detection systems), adhering to global standards such as the PCI-DSS (Payment Card Industry Data Security Standard) to protect all financial transactions.

Featured in reputable media outlets:

Atlys has been recognised and featured in renowned publications such as Fortune, Forbes, The Washington Post, and TechCrunch. You can explore more in our Newsroom.

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Reviews and What We’ve Fixed

Reviews and What We’ve Fixed

Reviews and What We’ve Fixed

Atlys users love us, but let’s be real —we’ve screwed up a few times. Here’s how we’re making it right.

Atlys users love us, but let’s be real —we’ve screwed up a few times. Here’s how we’re making it right.

Where Every Cent Goes

Where Every Cent Goes

Here’s a breakdown of all our finances in a clear pie chart

11%

Customer Support

20%

Operating Cost

16%

Reinvestments

7%

Platform Maintenance

12%

Processing Visas

29%

Marketing

5%

Other

5%

Other

The Cost Behind the Convenience: Your Fees Explained

The Cost Behind the Convenience: Your Fees Explained

Visa Processing

Visa

Processing

Platform Maintenance

Platform

Maintenance

Customer Support

Customer

Support

Others

20%

33%

27%

20%

E-Visas

18%

42%

20%

20%

Sticker Visas

10%

20%

50%

20%

Appointment Visas

25%

35%

20%

20%

Express Visas

Your Experience

Our Efforts,

Your Experience

Our Efforts,

Your Experience

Our Efforts,

See how our customer support works, from airport hotline calls to monthly spending and resolution times.

Airport Hotline Calls

Total Calls Received

Resolution time for Hotline

Time (in mins)

Customer Support Spending

Amount ($)

35

Total Customer Support Employees

4

Night Shift Employees

11

Offices Worldwide

Email Response Time

Avg wait time

Phone Response Time

Avg wait time

Resolution Time

Avg wait time

Support When Things Don’t Go as Planned

Support When Things Don’t Go as Planned

When corrections are needed, we’re here to help. View our support metrics, reimbursement history, and breakdowns of cases we’ve resolved and the impacts we’ve mitigated.

When corrections are needed, we’re here to help. View our support metrics, reimbursement history, and breakdowns of cases we’ve resolved and the impacts we’ve mitigated.

Visa Correction Cases

Month over Month

Rejected Visa Reimbursement

Month over Month

Flights Rescheduled vs Flights Missed due to Visa Delays

Flights Rescheduled vs Flights Missed due to Visa Delays

Flights Rescheduled

vs Flights Missed due to Visa Delays

Month over Month

Month over Month

Flights Rescheduled

Flight Missed

Weekly Social Escalations

Common Reasons behind Frustration

Common Reasons behind Frustration

Our Commitment to

Security & Compliance

Our Commitment to

Security & Compliance

Our Commitment to

Security & Compliance

This section highlights our dedication to maintaining high standards of data security and

compliance. Here you’ll find our latest certifications, to keep you informed

on how we uphold industry best practices.

This section highlights our dedication to maintaining high standards of data security and

compliance. Here you’ll find our latest certifications, to keep you informed

on how we uphold industry best practices.

Visa Fees Unlocked

Visa Fees Unlocked

Full Transparency on Government vs. Atlys Costs

Full Transparency on Government vs. Atlys Costs

Full Transparency on Government vs. Atlys Costs

Note: The government visa fee has been standardized in USD, with an exchange rate set at $1 = ₹84.

Note: The government visa fee has been standardized in USD, with an exchange rate set at $1 = ₹84.

From comprehensive guides to FAQs and video tutorials, here’s everything we’ve put together to ensure you have all the information you need for a smooth journey

From comprehensive guides to FAQs and video tutorials, here’s everything we’ve put together to ensure you have all the information you need for a smooth journey

International Content Posted Weekly

Blogs

YouTube

Instagram

YouTube Videos Released This Month

YouTube Videos Released This Month

Frequently asked questions

Frequently asked questions

Does Atlys deliver visas on time?

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Is Atlys trustworthy?

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How does Atlys help with visas?

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How does Atlys stay up-to-date with visa requirements?

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What makes Atlys better than traditional visa services?

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Does Atlys deliver visas on time?

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Is Atlys trustworthy?

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How does Atlys help with visas?

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How does Atlys stay up-to-date with visa requirements?

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What makes Atlys better than traditional visa services?

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Does Atlys deliver visas on time?

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Is Atlys trustworthy?

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How does Atlys help with visas?

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How does Atlys stay up-to-date with visa requirements?

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What makes Atlys better than traditional visa services?

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Does Atlys deliver visas on time?

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Is Atlys trustworthy?

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How does Atlys help with visas?

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How does Atlys stay up-to-date with visa requirements?

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What makes Atlys better than traditional visa services?

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Does Atlys deliver visas on time?

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Is Atlys trustworthy?

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How does Atlys help with visas?

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How does Atlys stay up-to-date with visa requirements?

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What makes Atlys better than traditional visa services?

Icon

Does Atlys deliver visas on time?

Icon

Is Atlys trustworthy?

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How does Atlys help with visas?

Icon

How does Atlys stay up-to-date with visa requirements?

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What makes Atlys better than traditional visa services?

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